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Frequently Asked Questions

1. Click here to download/print Health Center forms.
2. What are the MSU Medical Requirements for admission?
3. Who can use the Student Health Center?
4. What are the Student Health Center hours?
5. Where are you located?
6. What about parking and parking tickets at the Health Center?
7. What do I do when you are closed?
8. Do I have to carry the Student Health Insurance to use the Student Health Center?
9. What about costs?
10. Are there any physicians at the Health Center?
11. What do my student fees pay for which are directed to the Health Center?
12. Do I need to show my ID each time I check in?
13. Can the Health Center take care of most medical conditions/problems or do they refer patients out?
14. Can I have a prescription that is written by a physician outside the Health Center filled at the Health Center Pharmacy?
15. What about my yearly physical?
16. What about confidentiality at the Student Health Center?
17. Who are the ADD Testers?
18. What is ADD ADHD Patient Information?

• Who can use the Student Health Center?

All currently enrolled students and their families, University faculty and staff and families who do not have a local physician. Student Health Center does not accept children under twelve years of age.
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• Do I have to carry the Student Health Insurance to use the Student Health Center?

No, while we encourage students to have insurance coverage, any currently enrolled student may use our services. Your student fees entitle you to this service.
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• Do I need to show my ID each time I check in?

No, the Student Health Center has a link with the Registrar which negates the need to present your ID each time you check in.
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• What are the Student Health Center hours?

Monday, Tuesday, Wednesday, & Friday, 8:00 AM - 5:00 PM
Thursday, 9:00 AM - 5:00 PM [closed 8:00 - 9:00 AM]
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• Where are you located?

On the MSU campus, we are on the corner of Hardy and Morrill Road, directly across from the Hand Lab.
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• What about parking and parking tickets at the Health Center?

Patient parking is reserved parking directly behind the Student Health Center. If you receive a ticket while being seen at the Student Health Center, please take your ticket to the cashier at the Student Health Center for proper confirmation of this fact. In turn, she will cancel the ticket with the Parking Services Department if you parked legally.
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• Are there any physicians at the Health Center?

We have five Board Certified physicians and 4 family nurse practitioners on our medical staff.
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• What about costs?

As a MSU student you are not charged for your office visits. All other medical procedures and supplies are available at reasonable charges. While payment is preferred at the time service is received, students may choose to transfer their charges to their student account.
+ More Billing Information

While we prefer to have all charges paid at the time service is rendered, we are happy to bill your charges to your student account according to the following procedure:

• We will file a claim with your health insurance plan if you have provided our Insurance Office with the necessary information. Please note that filing an insurance claim does not guarantee that benefits will be paid.
• At the end of each month, unpaid Student Health Center charges are transferred to your student account in the Comptroller's Office. They will combine these charges with other amounts owed to the University. You need to monitor your MSU Banner Account. You will not receive a bill directly from the Student Health Center.
• We instruct your insurance plan to pay benefits to the policyholder. If your insurance plan pays us, we will offset the payment with any outstanding charges and forward the balance to the Comptroller's Office for posting to your student account.

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• What do I do when you are closed?

• Emergencies - Dial 911
• OCH Regional Medical Center - 662-323-4320
• Nurselink - 1-800-882-6274 (4pm-12am on weekdays and 8am till 12 midnight on holidays and weekends.)

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• What about confidentiality at the Student Health Center?

All medical records and patient visits are completely confidential. Records cannot be released to anyone without your written authorization. The only exception is when a record is subpoenaed by court order or required by public health law. Medical confidentiality requires that we have your written permission to discuss your treatment with anyone.
+ More on Patient Confidentiality

The respect of a patient's privacy will extend to all Student Health Center health care providers, full and part-time staff, and volunteers. Any information pertaining to the patient's mental or physical condition shall be held in absolute confidence and not divulged except under specific conditions.

Confidentiality can only be breached when:

1. the patient's life or health is at stake, and communication between health care providers is necessary for the patient's continuing care
2. expressed by written permission of the patient, or
3. as otherwise permitted and/or required by law.

Complete confidentiality of the doctor-patient relationship is essential for good medical care. Medical records cannot be shown to or discussed with anyone without a signed release from the patient who has reached majority.

Download the form to allow the release of

• Medical Records from the Student Health Center (PDF 13K)
• Medical Records to the Student Health Center (PDF 13K)

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• Can the Health Center take care of most medical conditions/problems or do they refer patients out?

Our medical staff provides comprehensive medical care that would be similar to those provided at any other family medical clinic. The Health Center will help in locating the appropriate specialist should referral be necessary.
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• Can I have a prescription that is written by a physician outside the Health Center filled at the Health Center Pharmacy?

Yes. The Student Health Center has two Registered Pharmacist on staff to serve you. We are members of most pharmacy plans and will process claims from our pharmacy. You will be responsible for your co-pays. Co-Pays can be paid at the time of service or can be transferred to the student account. We can make arrangements with other pharmacies and other physicians to accommodate your needs. To contact the Pharmacy call 325-8205.
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• What about my yearly physical?

You can get your yearly physical and/or annual gynecological exam at the Student Health Center. There are reasonable charges for these well patient services and can be billed to your insurance carrier if your plan allows for these type services. All exams require an appointment; you may call 662-325-7539 to schedule an appointment.
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• What do my student fees pay for?

The Student Health Center is partially funded by the student fees. Your contribution supports the operational costs of the Health Center. These fees afford students access to unlimited office visits with our providers at no charge for the provider services. Other services including X-Rays, Lab Fees, Physical Therapy, Medications are charged at student rates discounted to Blue Cross / Blue Shield allowances.
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