General Information


scs

Student Counseling Services

Accredited by the International Association of Counseling Services, Inc.

General Information

  1. Who is eligible for counseling?
  2. What is the cost?
  3. How do I make an appointment?
  4. What about confidentiality?
  5. What kinds of problems do people bring into counseling?
  6. How can I refer someone for counseling?
  7. What can I expect at my first appointment?
  8. What are my responsibilities as a client?
  9. How will I be treated by the Counseling Center Staff?

Who is eligible for counseling?
All enrolled MSU students are eligible for using the services provided by the Counseling Center, except full-time MSU employees. Non-student spouses or partners of students may be seen in the context of couples counseling with their student partner. If there are indications of a need for individual counseling with the non-student, he/she will be referred to an appropriate outside counselor or agency.
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What is the cost?
All of our services are free for those eligible to receive counseling.
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How do I make an appointment?
You may call (662) 325-2091 or come by to set up an initial appointment. We do not make appointments or engage in counseling via e-mail due to concerns for confidentiality and irregular monitoring of incoming messages.
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What about confidentiality?
Counseling is confidential for all persons. No information regarding your visit(s) will be divulged to any person(s) or agencies, parents, faculty, prospective employees without your written permission specifying what may be disclosed; nor will any record of your visit(s) exist within your official academic transcripts or medical records. All of this being said, there are some exceptions to confidentiality.
  • When there is reasonable suspicion of abuse of a child or elderly person
  • When ordered to release records to a court of law having proper jurisdiction
  • When there is imminent risk of harm to self or others.
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What kinds of problems do people bring into counseling?
People seek counseling at our center for a variety of reasons, ranging from mild, situational issues to more serious and complex problems. Our clinical staff are all trained as generalists, meaning we are competent to assist clients with a wide range of issues. If we assess that a particular client's needs are beyond our scope of services, then we may suggest other referral options. For the past few years, the top 4 issues students brought to counseling were (rank ordered):
  1. Relationship Concerns (room-mates, romantic partners, etc.)
  2. Depression and/or Anxiety
  3. Academic Concerns (study skills, time management, test anxiety)
  4. Family of Origin Concerns

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How can I refer someone for counseling?
Often faculty, staff, friends or family will notice changes in an individual before he/she does. This may result in concern for the person and a desire to refer them for counseling. We suggest that you first speak to the individual, expressing your concern for them and encourage them to call or come by the Counseling Center to make an appointment. If necessary, you may make the call and let the student make an appointment. If possible, walk the student over to the center and provide support. You may also call and consult with staff to gather ideas on how to refer an individual who may be wary of seeking help.
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What can I expect at my first appointment?
You will be asked to come in 10-15 minutes early for your first appointment. This is for you to fill out paperwork insuring your rights and confidentiality and to help identify symptoms of the concern that you are presenting with.

During the session with the counselor, several things will be accomplished. First, you will have a chance to describe why you are seeking counseling, and why you chose this particular time to do so. Also of interest will be things like how long you have been troubled by this problem, what you have tried in the past to solve it, whether it resembles problems you have had in the past, something about your family background, and other possible areas of inquiry like a history of abuse, substance use, and general health. At the end of the session, the counselor will review with you the various choices available. These usually include:
  • assigning you to a counselor, either the one you are talking to or to someone else, for ongoing counseling
  • making an appointment for you to talk with a counselor who leads a group to decide if the group would be most helpful for you
  • putting you on a waiting list (which we try to keep to as brief a period as possible.
  • referring you for a second opinion
  • suggesting some other action you could take to improve your situation
  • referring you to another therapist or office near campus near campus if they offer, they offer faster or more appropriate services.
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What are my responsibilities as a client?
  1. The primary responsibility of a client is to participate. We endorse a Working Alliance model of treatment, in which the counselor and the client(s) are partners working collaboratively toward mutually agreed upon goals.
  2. Therefore, we encourage you to be very open and honest with your counselor regarding your perceptions, your opinions, your motivational level, as well as your sense of what is helpful and what is not helpful in treatment.
  3. Please make every effort to be on time for your appointment, and if you must cancel or reschedule, please do so as soon as the conflict is apparent.
  4. If you agree to attempt an intervention or homework assignment between sessions, please follow through with it. If you are unsure or uneasy about an assignment, communicate this to your counselor so that the two of you may make an adjustment or try something that feels more appropriate at that time.
  5. Please keep in mind that the goal of counseling is to effect some type of change in the client's behavior, coping styles, thoughts, feelings, and/or beliefs. This change process, while growth-producing and beneficial, may produce discomfort at times. While some discomfort is normal and expected, communicate with your counselor regarding the level of discomfort you experience.
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How will I be treated by the Counseling Center Staff?
Counselors are aware of and respectful of the different strengths, challenges, beliefs and situations with which individuals present us.

We respect your right to privacy and will adhere to the standards of confidentiality to the fullest extent allowed by law and our ethical guidelines.

We are committed to treating all students with the fullest respect and dignity. You can expect to be treated with respect, kindness, and courtesy by all Counseling Center Staff. If you have concerns about how you are treated at our Center, please share these concerns with your counselor or the Center Director - Dr. Beatrice Tatem (Phone: 662-325-2091). We recognize that the individual is the best expert on him/her self. The individual client has the choice to participate as much as he/she is comfortable with, and to continue to or cease counseling, as they deem appropriate. (We do ask that individuals inform their counselor if they intend to cease counseling as that we may receive feedback and plan our schedules accordingly).

Professional standards and responsibilities call for an avoidance of "dual role" relationships. What this means is that your counselor should not be a current professor, employer or social friend.
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